Website Information

Americans with Disabilities Act

The Americans with Disabilities Act (ADA) is a comprehensive piece of civil rights legislation prohibiting discrimination and guarantees people with disabilities have the same opportunities as everyone else to participate in the mainstream of American life – to enjoy employment opportunities, to purchase goods and services, and to participate in State and local government programs and services.  The ADA is an “equal opportunity” law for people with disabilities.

Contact Information:    Porterville City Hall                                                                                                        Attn: Patrice Hildreth
                                  291 North Main Street
                                  Porterville, CA  93257
                                  (559) 782-7466
                                  TTY: (800) 855-7200

Request for ADA Accommodation Form (English)

Request for ADA Accommodation Form (Spanish)

Complaints of discrimination, issues concerning physical access to City of Porterville facilities, or issues regarding public right of way (curbs, sidewalks, parking) should be directed to the ADA Coordinator:

Citywide ADA Coordinator
(559) 782-7447
Fax: (559) 782-7452
TTY: (800) 855-7200

ADA Complaint/Grievance Form (English)

ADA Complaint/Grievance Form (Spanish)

Reference Materials

Disability Etiquette Handbook

You may also contact the State or Federal Government without having to contact us first:

Americans with Disabilities Act complaints 

US Department of Justice
950 Pennsylvania Avenue, NW
Civil Rights Division
Disability Rights Section – 1425 NYAV
Washington, D.C. 20530
FAX (202) 307-1197

ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY)

Or complete the form online:

US Department of Housing and Urban Development

San Francisco Regional Office of FHEO
U.S. Department of Housing and Urban Development
One Samsome Street, Suite 1200
San Francisco, CA 94104
(415) 489-6524
(800) 347-3739
TTY (415) 436-6594

Civil Rights Complaints:

Or complete the form online:

Fair Housing Complaints:

State Contact

Fair Employment and Housing
1277 E. Alluvial Avenue, Suite 101
Fresno, CA 93720
Telephone (800)884-1684
TTY 800-700-2320 or
California’s Relay Service at 711

Federal Government Contact

Fair Housing Hub
U.S. Department of Housing and Urban Development
600 Harrison Street, Third Floor
San Francisco, CA 94107-1300
Telephone (415) 489-6524 or 1-800-347-3739
TTY (415) 489-6564


In accordance with the requirements of Title VI of the Civil rights Act of 1964, the City of Porterville will not discriminate against individuals on the basis of race, color, or national origin in the provision of its services, activities and programs.

In accordance with the requirements of Section 504, the City Of Porterville will not discriminate against any person who has a physical or mental impairment that substantially limits one or more major life activities; has a record of such impairment; or is regarded as having such an impairment, in the provision of its services, activities and programs.

Grievance Procedure

A signed, written complaint should be filed within 180 days of the date of the alleged discrimination. It should describe:Your name, address and telephone number. (Your complaint must be signed. If you are filing on behalf of another person, include your name, address, telephone number, and your relation to that person [e.g friend, attorney, parent, etc.]

  • The name and address of the agency you believe discriminated against you.
  • How, why and when you believe you were discriminated against. Include as much background information as possible about the alleged acts of discrimination. Include names of individuals whom you allege discriminated against you.
  • The names of any person, if known, that the investigating department could contact for additional information to support your clarify your allegations.

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